TREE PLANTING EXCERCISE
The University of Nairobi in partnership with the Equity Group Foundation, Kenya Forest Service, Ministry of Environment and Forestry, Ministry of Education and the Ministry of Interior & Coordination of National government have planned to plant more than 5,000 trees on 18th May 2021 in various parts of the University.
The 5,000 tree seedlings have been donated by the Equity Foundation Group to promote environmental conservation and to stress the importance of fresh air( oxygen) during this period of Covid-19.
About 3,000 trees will be planted on 18th May 2021, at 10.00am in identified grounds at the College of Agriculture and Veterinary Services and the Wangari Maathai Institute. The remaining 2,000 seedlings will be distributed to various campuses to plant in their environs.
The following partners will lead the tree planting exercise at the Wangari Maathai Institute at 10.00 am.
1. Dr. Fred Matiang'i - Cabinet Secretary for Interior and Coordination of National Government.
2.Hon. Keriako Tobiko- Cabinet Secretary for Environment and Forestry.
3. Prof. George Magoga- Cabinet Secretary for Education
4. Dr. James Mwangi, Group MD and CEO Equity Group Holdings Plc
5. Members of Board of Equity Group Foundation
6. The University Leadership
HIGH SCHOOL VISITS
Department offers chance for educational tours for high schools. Students are exposed to practical projects run by the department. These include:- Poultry Keeping, Rabbitry, Hatchery and Feed analyses.
Okenge Mixed Secondary School visiting department.
(Picture taken before Covid-19 outbreak)
FEED ANALYSIS FOR CLIENTS:
The Department of Animal production do feed analysis for the farmers,research institutions,private farms and public farms.The analysis done are Proximate,minerals,invitro,vansoest and Nylon bag experiments.
UNIVERSITY OF NAIROBI
FACULTY OF VETERINARY MEDICINE
DEPARTMENT OF ANIMAL PRODUCTION
CUSTOMER SERVICE CHARTER
FOREWORD
The Department of Animal Production is committed to offer quality service to all its customers. This is line with the University-wide service charter which guarantees quality service hinged on the observance of the rule of law, skilled human resource, hard work, transparency, accountability, fairness and timely service delivery in all units. Excellence in teaching and learning, research, outreach and consultancy services and good governance are our main focus. This focus is in tandem with the overall University vision of a world Class University Committed to Scholarly Excellence. Consequently, the vision of our department is to be a leading center of excellence in training, research, consultancy and community services for sustainable exploitation of traditional and emerging animal genetic and feed resources
We will achieve this vision by way of a leading role in the pursuit of knowledge of animal genetic resources, production systems, generation of knowledge and technologies through quality training and research for food security and sustainable developmentThe Department’s service charter is therefore a dedication to the delivery of high quality service to students, staff, suppliers, collaborators and other stakeholders with whom the department interacts in the course of its core business.
Your feedback will go a long way in helping us to keep continual improvement of our service on track, and to live to our slogan 'Leading with Excellence'.
Prof. J.O Jung’a
Chairman, Department of Animal Production
Chairman ,
The Department of Animal Production is one of the oldest departments of the University having started in 1965 as part of the Royal Veterinary Collage, University of East Africa. The Department is administered under the Faculty of Veterinary Medicine, but is also a full member of the Faculty of Agriculture. Based on this, all students admitted to the faculties of Agriculture and Veterinary Medicine must take courses taught by the Department, including students of Biomedical Technology, Wildlife Management, Food Technology, Range Management and Agricultural engineering.
Apart from undergraduate courses, the Department of Animal Production offers Masters of Science and PhD level courses in Livestock Production Systems, Animal Nutrition and Feed Science and Animal Genetics & Breeding. Based on its multidisciplinary setup, the Department services courses developed in other departments such as PhD in dry land agriculture, agricultural economics. Indeed services from various staff of the department are required to implement teaching and research programs in other colleges of the University, such as College of Biological and Physical Sciences. The department is engaged in robust research resulting into outstanding publications, and consultancy services through nutrition lab, where feed analysis and ration formulation among other services are offered. The revenue from this supplement funds required for teaching and other activities in the laboratory.
The Department has expertise in all areas of livestock enterprises and many of the staff have veterinary medicine and agriculture backgrounds. It is, therefore, well placed to consult in all areas of livestock production such as Establishment of Commercial animal feed factories, Commercial hatcheries, Commercial poultry production units, Commercial dairy production units, Feed formulation, Feeding programs, Livestock farm layout, Livestock housing structures, In addition, the Department offer Livestock enterprise and production system advisory services, Evaluation of genetic worth of livestock species, Genetic fingerprinting and Establishment of herd inbreeding levels. In addition to training of graduates, the Department actively participates in the animal industry. The key areas of involvement include; Formulation of animal feeding standards, Bull evaluation for the National Artificial insemination Service, Training of livestock extension staff, ,Participation in various livestock related national committees, Collaborative and non-collaborative research in Animal Science
The Nutrition Laboratory in the Department is one of the leading nutrition labs in the country. It offers the full range of nutritional analysis promptly and accurately. The clientele include feed manufacturing companies, research institutions and livestock farmers
Consultancies available in the Department includes; Establishment of Commercial animal feed factories, Commercial hatcheries, Commercial poultry production units, Commercial dairy production units,. Feed formulation, Feeding programs, Livestock farm layout, Livestock housing structures , Livestock enterprise and production system advisory services, Evaluation of genetic worth of livestock species. The Department boasts of an interactive animal Nutrition Laboratory, Poultry and Rabbit Units. These areas provide centers’ for research for our Postgraduate and Undergraduate students in addition to Income generation and serving the needs of the community
2.0 VISION, MISSION, AND CORE VALUES
A leading center of excellence in training, research, consultancy and community services for sustainable exploitation of traditional and emerging animal genetic and feed resources
To maintain a leading role in the pursuit of knowledge of animal genetic resources, production systems, generation of knowledge and technologies through quality training and research for food security and sustainable development
- Uphold professionalism and ethics in all its dealings with its stakeholders.
- Be accountable and transparent in all its operations.
- Uphold integrity, honesty and quality in training and all other activities.
- Promote participatory management and effective teamwork in all its activities and operations.
- Promote and maintain linkages with industry, other institutions and alumni.
- Uphold the dignity of all members of staff and students.
- Recognize and esteem ideas and innovations
3.0 DEPARTMENT STRUCTURE AND ADMINISTRATION
- The department is organised into three sections: Livestock Production Systems, Nutrition xxxx and Animal Genetics xxxx
- The department is headed by the Chairman who is appointed by the Vice-Chancellor in consultation with the Principal and the Dean of the Faculty. The Chairman oversees the administrative functions of the department.
- Section Heads. Appointed by the Chairman of the Department. Their main functions are to co-ordinate the section activities including making draft teaching allocations, allocation of postgraduate supervision, preparation of teaching schedules and postgraduate timetables, organizing postgraduate seminars, drawing of section budgets and procurement schedules.
- They also co-ordinate academic trips as well admission process for module II programmes
- Unit Heads. Appointed by the Chairman of Department. The function of the unit heads include co-ordination of teaching at MSc. Levels, sharing of teaching loads within the units,
3.1COMMITTEES
Curriculum Development
Spearhead review old curricula and develop new market driven products in line with Commission for University Education (CUE) guidelines
Show and Exhibitions Committee
To respond to all show and exhibition matters as required by the university
Disposal committee
Deal with disposal of obsolete items
Resolution of Public Complaints Committee
Holds meetings to monitor, evaluate and report on resolution of public complaints
4.0 PRINCIPLES OF SERVICE DELIVERY
In our service delivery, we pledge to:
Serve our clients with dignity, courtesy and respect;
- Provide efficient and effective service at all times;
- Adhere to ethical and equitable service provision;
- Uphold transparency and accountability at all times;
- Espouse the principles of natural justice at all times;
- Maintain appropriate confidentiality;
- Discharge our duties professionally, passionately and with patriotism.
5.0 CLIENTS OF THE DEPARTMENT
The clients of the University are the clients of the Department. They include the following:
- Students;
- Employees;
- Parents/guardians;
- Suppliers;
- Alumni;
- The community;
- The general public
- Collaborating and partner institutions
6.0 PARTNERS AND STAKEHOLDERS
The Department partner and stakeholders comprise the following:
- Tax payers
- Ministry of Higher Education, Science and Technology
- Ministry of Agriculture,
- Ministry of Education
- Ministry of Livestock Development
- Ministry of Fisheries
- Commission for University Education
- Higher Education Loans Board,
- Kenya Agricultural and Livestock Research Organization (KALRO)
- County Governments
- Other Government Departments, Universities, Research Institutions and collaborators, Training institutions, Linkage partners, Industry partners, Business partners, Employers, Kenya Education Network, Donors, Sponsors, Trade Unions, Students’ unions and organizations, Professional bodies, Alumni associations and neighbours.
7.0 EXPECTATIONS FROM CLIENTS
STUDENTS AND STAFF
- Courteous and timely response to requests and inquiries;
- Exhaustive coverage of the approve syllabi
- Prompt and fair processing of examination results
- Well maintained laboratories, offices and other facilities
- Fair and just disciplinary procedures
- Existence and application of modern Information and Communication Technologies (ICTs)
- Safe and healthy environment
- Prompt clearance of students and staff
- Adaptive human resource management practices;
- An effective performance appraisal system;
- Expeditious and efficient processing of collaborative agreements.
DONORS
- Prompt research output;
- Honouring Memorandum of Understanding (MOU) involving research institutions, industry and other partners and
- Recognition and acknowledgement of donors and sponsors.
- Ensure transparency and accountability of resources
SUPPLIERS
Prompt processing of payment for services and goods delivered
ALUMNI
- Involvement of alumni in the governance and development of the Department
NEIGHBOURS
- Maintenance of good neighbourliness through fruitful interactions.
8.0 EXPECTATIONS OF THE DEPARTMENT
The Department shall expect the following from its clients/stakeholders.
- To treat staff with respect and courtesy
- To give feedback and comments on service rendered
- To support College programmes and activities
- To observe University rules, regulations and values
- To provide sufficient and accurate information for accurate and appropriate response;
- To pay all fees and other levies promptly.
9.0 SERVICE DELIVERY PLEDGE
- All lectures shall be conducted fully and on time as per approved timetables.
- Consolidated mark sheets shall be finalized and sent to the Dean’s Office within one month following end of examinations.
- Internal Postgraduate supervisors for masters or doctoral degrees will give feedback to their students within the agreeable time after receiving a project or a thesis.
- Clearance of students within the department shall be finalized within two (2) days.
- Staff performance appraisal shall be conducted between October and March every academic year.
- The Department shall observe all financial regulations and procedures
- The Department shall maintain a healthy, safe and pleasant environment.
- The Department is an illicit drug-free zone
- All telephone calls shall be attended to within twenty (20) seconds.
- Routine correspondence shall be replied to within seven (7) days from the date of receipt.
- The Department shall not condone impropriety.
- The Department is a corruption-free zone.
FEEDBACK
- Complaints, compliments and suggestions should be forwarded to the Chairman, Department of Animal Production
- Feedback may be communicated through telephone, letters, e-mail or suggestion boxes which have been made available in appropriate locations for your use.
- Confidentiality and privacy shall be upheld.
- All feedback shall be addressed within seven (7) days.
The following are contacts of key officers in the Department whom you may wish to contact as and when in need to do so
Section Heads
Livestock Production Systems, Crop Science – Prof. R. G. Wahome
Animal Nutrition and Feed Science – Prof. C. K Gachuiri
Animal Genetics & Breeding.– Prof. J.O Jung’a
Unit Head
Fisheries and Aquaculture – Prof. J.W.Maina
PhD Proposal Seminars Coordination
Dr Felix Kibegwa
Undergraduate Time Tabling Coordinators
Dr R.W Bett
Students Attachment Coordinator
Dr Felix Kibegwa
ADDRESS COMMENTS AND FEEDBACK ON THIS CHARTER TO:
Chairman,
Department Of Animal Production,
University Of Nairobi
P.O. Box 29053-00625,
Kangemi.
TEL: 0204916024
E-Mail: aniprod@uonbi.ac.ke
UNIVERSITY OF NAIROBI
FACULTY OF VETERINARY MEDICINE
DEPARTMENT OF ANIMAL PRODUCTION
CITIZEN SERVICE DELIVERY CHARTER
No.
SERVICE
REQUIREMENTS TO GET SERVICE
COST
TIME
1
Registration of students
Every student must be duly registered
Nil
Week One of the commencement of academic program
2
Teaching
As per approved Teaching timetables
Nil
1st day to the 13th week of each Semester
3
Conduct of Examinations
As per approved Examination timetables
NIL
14th and 15th week of each Semester
5
Seminars
Every Postgraduate and Animal Science student must attend / and or present
Nil
As per Schedule
6
Laboratory services
Client fill sample request form
i nvestigation requested
When all the requested parameters are analyzed
7
Staff performance appraisal
Completion of the staff Performance Appraisal
Nil
Carried out between March and June of each Academic Year
8
Supervision of student projects reports / or thesis
Give feedback of project reports or thesis to students
Nil
As per the agreed period
9
Students’ academic trips
Budget and schedules of activities
Nil
As per the timetable
10
Student Clearance
Student indicate reason and intention
Nil
As per the timelines
11
Provision of attachment/ internship
Formal request
Approval
As per the timelines
12
Procurement of goods and services
Getting due approvals
Nil
As per procurement policy
13
Inspection and acceptance of goods
Inspection and acceptance committee
Nil
Goods conform to the requirement
14
Sale of Poultry products
Availability
Depend on Price
Between 9.00am – 4.00pm
15
Work environment
Healthy, safe and pleasant environment ,Maintain order and cleanliness in the Department
Nil
Always
16
Responding to telephone calls
Official telephone line
Nil
Within twenty (20) seconds
Date----------------------------------------------
Signed-------------------------------------------
CHUO KIKUU CHA NAIROBI
CHUO CHA KILIMO NA SAYANSI YA MIFUGO
IDARA YA UZALISHAJI WA WANYAMA
MKATABA WA HUDUMA
No.
HUDUMA
MAHITAJI ILI KUPATA HUDUMA
GHARAMA
MUDA
1
Usajili wa wanafunzi
Kila mwanafunzi lazima awe amesajiliwa ipasavyo
Hakuna
Wiki ya kuanza kwa programu ya masomo
2
Kufundisha
Kwa mujibu wa ratiba za Kufundisha zilizoidhinishwa
Hakuna
Siku ya Kwanza hadi wiki ya 13 ya kila Muhula
3
Uendeshaji wa Mitihani
Kwa mujibu wa ratiba za Mitihani zilizoidhinishwa
Hakuna
Wiki ya 14 na 15 ya kila Muhula
4
Uwasilishaji wa karatasi iliyounganishwa
Matokeo yaliyokamilishwa yanatumwa kwa Ofisi ya Mkuu wa Shule baada ya kumaliza mtihani Majini
Hakuna
ndani ya mwezi mmoja baada ya kumalizika kwa mitihani
5
Semina
Kila mwanafunzi wa Uzamili na Sayansi ya Wanyama lazima ahudhurie na au awasilishe
Hakuna
Kama ilivyo kwa Ratiba
6
Huduma za maabara.
Mteja ajaze fomu ya ombi la sampuli
Inategemea aina ya uchunguzi unaoombwa
Wakati vigezo vyote vilivyoombwa vinachambuliwa
7
Tathmini ya utendaji wa wafanyikazi
Kukamilika kwa Tathmini ya Utendaji kazi wa wafanyakazi
Hakuna
Hutekelezwa kati ya Oktoba na Machi ya kila Mwaka wa Masomo
8
Usimamizi wa ripoti za miradi ya wanafunzi/ au nadharia
Malipo ya ada ya usimamizi kulingana na mpangoToa mrejesho wa ripoti za mradi au tasnifu kwa wanafunzi
Hakuna
Kwa mujibu wa muda uliokubaliwa
9
Safari za wanafunzi za masomo
Bajeti na ratiba za shughuli
Hakuna
Kwa mujibuwa ratiba
10
Kibali cha Wanafunzi
cha Wanafunzi anaonyesha sababu na nia
Hakuna
Kama kwa ratiba
11
Utoaji wa attachment/ internship
Ombi Rasmi
Inategemea aina ya attachment / intership
Kama kwa ratiba
12
Ununuzi wa bidhaa na huduma
Kupata idhini ya mahitaji, AIE na vibali vingine vyote vinavyostahili katika EPMIS
Hakuna
Kwa mujibu wa sera ya manunuzi
13
Malipo ya bidhaa na huduma
Kuwezesha uidhinishaji wa LPO, ankara na noti za Uwasilishaji
Hakuna
Kwa Mujibu wa sera.
14
uzaji wa bidhaa za Kuku
Upatikanaji
Unategemea Bei
Kati ya 9.00 Asubuhi – 4.00 Jioni
15
Mazingira ya kazi
Dumisha utulivu na usafi katika Idara
Hakuna
Daima
16
Kujibu simu
Laini rasmi ya simu
Hakuna
Within twenty (20) seconds
Date----------------------------------------------
Signed-------------------------------------------